Terms of Use
Effective date: June 2026
Welcome to the Wild West Gourmet website. These Terms of Use apply when you visit, browse, shop from, or otherwise use www.wildwestgourmet.co.nz. By using our website, you agree to these terms. If you do not agree, please do not use the website.
1. About us
Wild West Gourmet is a New Zealand business supplying small-batch sauces, relishes, chutneys, seasonings, flavoured salts, and related products. For website or order enquiries, please contact us at hello@wildwestgourmet.co.nz.
Our website currently sells to customers within New Zealand only. International enquiries are welcome by email to hello@wildwestgourmet.co.nz, but international ordering is not available through the website unless we agree otherwise in writing.
2. Website information
We do our best to keep product descriptions, pricing, stock availability, ingredients, allergen information, and other website content accurate and up to date. However, small errors can occur. If we discover an error in an order you have placed, we will contact you as soon as reasonably possible to discuss the available options.
Images are provided as a guide. Packaging, labels, batch appearance, colour, texture, and product presentation may vary from time to time, especially with small-batch products.
3. Food information, allergens, and safe use
Please read product labels carefully before use. Our products may contain, or be made in an environment where they may come into contact with, allergens. If you have allergies, intolerances, dietary restrictions, or specific ingredient concerns, please contact us before ordering.
You are responsible for checking that a product is suitable for your needs before purchasing or consuming it.
4. Orders
When you place an order through our website, you are making an offer to purchase the selected products at the prices shown at checkout. We may accept or decline an order at our discretion, including where a product is unavailable, payment has not been received, delivery details are incomplete, or there has been a genuine pricing or website error.
Once your order has been accepted, we will process it as soon as reasonably possible.
5. Pricing
All prices on our website are in New Zealand dollars. Prices may change without notice. The price you pay is the price shown at checkout at the time you place your order, unless there has been a genuine error.
Delivery charges are shown at checkout and form part of your total order cost.
6. Payment
We accept payment by credit card and internet banking. Credit card payments are processed securely by our payment provider. We do not store your full credit card details on our own systems.
Orders paid by internet banking will be processed once payment has been received and matched to your order. Please use your order number as the payment reference where possible. Delays in payment or missing payment references may delay dispatch.
7. Delivery and click and collect
We deliver within New Zealand only. We do not offer click and collect from our premises. Please do not arrive at our premises to collect an order unless we have expressly arranged this with you in writing.
Delivery is subject to courier availability and the shipping details you provide. Please make sure your delivery address is complete and correct.
8. Promotions and discount codes
From time to time, we may offer promotions, discount codes, bundles, or limited-time offers. These may be subject to additional terms, expiry dates, stock availability, and exclusions. We may correct, withdraw, or amend a promotion if there has been an error or misuse.
9. Intellectual property
All website content, including text, photographs, product names, graphics, branding, recipes, and other materials, belongs to Wild West Gourmet or is used with permission. You may view and use our website for personal shopping and general information. You must not copy, reproduce, modify, publish, or commercially use our content without our prior written permission.
You may share links to our website or social media content in a fair and respectful way, provided you do not suggest any endorsement, partnership, or approval unless we have agreed to this.
10. Links to other websites
Our website may include links to third-party websites, platforms, or services. These are provided for convenience. We are not responsible for the content, privacy practices, security, or availability of those third-party sites.
11. Website availability and security
We aim to keep our website available and secure, but we do not guarantee uninterrupted or error-free access. We may update, suspend, withdraw, or change parts of the website without notice.
You must not misuse the website, attempt unauthorised access, introduce malicious code, scrape content, interfere with website security, or use the website in a way that is unlawful, harmful, or disruptive.
12. Limitation of liability
Nothing in these terms limits your rights under New Zealand law, including the Consumer Guarantees Act 1993 and Fair Trading Act 1986 where they apply.
To the fullest extent permitted by law, Wild West Gourmet is not liable for indirect, incidental, consequential, or special loss arising from your use of the website or products, except where liability cannot be excluded by law.
13. Business purchases
Where products are purchased for business use, resale, food service, manufacturing, or commercial purposes, additional trade terms may apply. To the extent permitted by law, and where agreed in writing, the Consumer Guarantees Act may not apply to business purchases.
14. Changes to these terms
We may update these Terms of Use from time to time. The updated version will be posted on our website with the effective date. Continued use of the website after an update means you accept the updated terms.
15. Contact
For questions about these Terms of Use, please contact hello@wildwestgourmet.co.nz.